PRIVACY POLICY

Covert Strategies Privacy Policy

Effective Date: 2021

Covert Strategies, together with its affiliated entities, is committed to safeguarding your privacy and ensuring that your personal information is processed in compliance with the Protection of Personal Information Act, 2013 (POPIA) and related regulations. This policy outlines the types of personal information we collect, how we process it, and the rights you have in relation to your personal data.

By using our website www.covertstrategies.com and/or our services, you consent to the practices described in this Privacy Policy.

1. Introduction

Covert Strategies (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly. As a responsible party under POPIA, we aim to process personal information in a lawful, reasonable, and transparent manner. This Privacy Policy outlines how we collect, process, store, and share your personal information.

Definitions:

Act: Refers to the Protection of Personal Information Act, 2013 (POPIA) and its regulations.
Data Subject: Any person whose personal information is processed by Covert Strategies.
Personal Information: Information that identifies a Data Subject, such as your name, contact details, identity number, and any other information that relates to you.
Process: Refers to any action performed on personal information, including collection, storage, use, and dissemination.
Services: Refers to the collection of online content provided via our website and other platforms.

We: Covert Strategies
You: Website users and Data Subjects interacting with our website or services.

This Privacy Policy should be read in conjunction with our Website Terms and Conditions and any other applicable policies on our website.

2. Information We Collect

2.1 Personal Information:
We collect and process personal information for the purpose of providing services, managing our business, and complying with legal obligations. The types of personal information we collect may include:

Your name, identity number, business registration number, contact details (email, phone number, physical address).
Employment-related details (e.g., job applications).
Communication records, including emails, feedback, and support queries.
Technical information, such as IP address, browser type, and operating system for system administration.

2.2 Non-Personal Information:
We may also collect non-personal information, such as the technical details of your visit to our website (e.g., IP address, browser type), which helps us to understand website traffic and improve user experience.

2.3 Cookies:
We use cookies (small text files) to track website usage and remember your preferences. This helps us provide a better user experience and enhance website functionality (see section 3 for more details on cookies).

3. Cookies and IP Addresses

3.1 Cookies:
Cookies are used to manage your website session, remember your preferences, and track your browsing patterns. This helps us improve the website and tailor it to your needs. The cookies we use collect the following information:

The date and time of your visit.
The pages you visit on our website.
Your preferences and login information (if applicable).

3.2 Third-party Cookies:
We may also use third-party cookies for website analytics, advertisements, and social media features. These third parties may collect personal data through their cookies, which is outside our control. Please refer to their privacy policies for more information.

3.3 Managing Cookies:
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

4. Storage of Data

4.1 Security of Data:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that while we strive to protect your information, the transmission of data over the internet is not 100% secure, and we cannot guarantee absolute security.

4.2 Password Protection:
If you have a user account, you are responsible for keeping your password confidential. Ensure that you log off when using shared or public computers.

5. Third Parties

5.1 Third-party Websites:
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before submitting any personal information.

5.2 Sharing Personal Information:
We may share your personal information with the following third parties:

Service providers, agents, and suppliers (e.g., web hosting, data analytics, technical support).
Legal and regulatory authorities, as required by law or to comply with legal obligations.
Professional advisors and business partners.

We ensure that third parties handling your personal data comply with appropriate data protection standards.

6. Use of Personal Information

We may use the information we collect about you for the following purposes:

To provide, improve, and personalize our website and services.
To communicate with you about products, services, updates, and events that may be of interest to you (with your consent).
To process transactions and respond to your requests.
To comply with legal and regulatory requirements, including responding to law enforcement or regulatory inquiries.
To enhance user experience through site analytics, marketing, and customer support.

7. Retention of Personal Information

7.1 Retention Period:
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Once the information is no longer needed, we will securely delete or anonymize it.

7.2 Data Deletion:
If you request the deletion of your personal information, we will comply, subject to legal or contractual retention obligations.

8. Protecting Personal Information

8.1 Security Measures:
We implement physical, technical, and organizational measures to protect your personal information from unauthorized access, loss, or destruction.

8.2 User Responsibility:
It is important that you also take steps to protect your own personal information, such as using strong passwords and ensuring your accounts are logged off after use.

9. Your Rights in Respect of Personal Information

As a Data Subject, you have the following rights under POPIA:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You may request the deletion of your personal information, subject to applicable legal exceptions.
Objection: You may object to the processing of your personal information in certain circumstances.
Data Portability: You can request that your personal data be transferred to another organization in a machine-readable format.

To exercise any of these rights, please contact us at info@covertstrategies.com

10. Disclosures

Legal and Regulatory Disclosures:
In rare cases, we may be required to disclose your personal information to comply with legal or regulatory obligations, such as court orders or subpoenas.

11. Notification of Changes

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or via other appropriate means.

12. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Covert Strategies
Email: info@covertstrategies.com
Website: www.covertstrategies.com